TOPEKA, Kan. (WIBW)– Did Santa bring you a new tech gadget? If so, be on the look out for scammers.
Scammers are targeting tech users who may need support with their gear. However, experts say tech support scams are easy to spot.
But how do the scammers find you? Once a user needs help with their gadget, many search online for the company’s support number. The number they find however, may not be legitimate. Scammers also send popup alerts to your gadget, urging you to call tech support for a problem.It may seem very easy for scammers to find you, but you can protect yourself.
The Better Business Bureau says if you have to get tech support, don’t give control of the computer to a third party, unless you are sure it is the correct company.
If a company calls you suggesting you need tech support, hang up, legitimate companies don’t call out of the blue.
The Better Business Bureau says nearly half of tech support scams begin with an alert on your screen. If you see the alert, don’t call the number. Shutdown the computer and restart it instead.
The BBB also says beware of sponsored links–or links that come from an unfamiliar email. If you click on the link, it could forward you to the scammer website.
The group most affected by tech scams? The BBB says Millennials ages 18-34 are scammed most.